Something is missing or damaged
Open the errand in Activity, then Help → Report a problem within 24 hours. Add a photo if you can.The receipt looks wrong
Use "Ask about this" on the receipt before you approve. Payment waits until you do.My courier is late
Call or message your courier from the errand screen. Their number is masked; yours is too.I want to cancel
Free until 2 minutes after a courier accepts. After that, part of the fee goes to the courier for their time.